Merchant Success Executive (Sales EDC Acquisition) - Gianyar, Bali

Join BukuWarung, Indonesia’s leading financial technology company empowering micro, small, and medium enterprises (MSMEs) with innovative digital solutions! We are seeking a dynamic and results-driven Merchant Success Executive (Sales EDC Acquisition) to join our team in Gianyar, Bali. In this role, you will be at the heart of our sales efforts, working closely with merchants to ensure their success and growth using our Electronic Data Capture (EDC) solutions. This is a unique opportunity to contribute to the financial inclusion of MSMEs in Indonesia while enjoying a vibrant work environment in the heart of Bali.

As a Merchant Success Executive, you will be responsible for acquiring new EDC merchants, providing exceptional customer service, and ensuring the successful onboarding and adoption of our EDC solutions. You will work closely with our sales team to identify and qualify potential merchants, conduct site visits, and present our solutions to potential clients. Your ability to build strong relationships and your deep understanding of the MSME landscape in Bali will be crucial to your success in this role.

📋 Tanggung Jawab Pekerjaan

• Acquire new EDC merchants through proactive outreach and relationship building.
• Conduct site visits to assess merchant needs and present EDC solutions.
• Provide exceptional customer service and support to existing merchants.
• Ensure the successful onboarding and adoption of EDC solutions.
• Monitor merchant performance and provide regular feedback and support.
• Collaborate with the sales team to identify and qualify potential merchants.
• Stay up-to-date with industry trends and best practices in the EDC and MSME sectors.
• Contribute to the development and implementation of sales strategies and plans.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in sales, business development, or a related field.
• Proven track record of acquiring and retaining customers in the financial technology or MSME sector.
• Strong understanding of the MSME landscape in Indonesia, particularly in Bali.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with EDC solutions and payment processing technologies is a plus.
• Ability to travel to merchant locations as needed.

🛠️ Keahlian

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